Security Practices
At Commerce Bank, we take the security of your account very seriously.
Protecting your privacy is important to Commerce and to our employees. We guard against unauthorized access to client information, and we are committed to taking the appropriate action to prevent fraud.
Read our Privacy Statement to learn how we protect your account information.
As a general business practice, we would not ask for sensitive personal information by unsolicited email, unsolicited phone calls or text messages. If you have any questions or concerns about any unsolicited email, unsolicited phone calls or text messages that you receive, please call 800-453-2265 or send an email to mymoney@commercebank.com†
What We Do To Protect Your Information
SSL Technology
To assure the privacy and security of your account information, Commerce employs: 128-bit Secure Socket Layer (SSL) technology, which encrypts your data so that it is unreadable as it travels across the Internet. SSL also authenticates the server with which you're communicating, so you can be sure that your information is going to Commerce Bank and not to another location.
Online Banking
Our Online Banking incorporates the following security practices:
- Multiple firewalls: protect our systems from unauthorized access.
- Unique User ID and Password: known only to you.
- "Time-Out" feature: automatically logs you out of our system after a period of inactivity.
You can read more about Online Banking Security practices and our Online Banking Guarantee.
Secure Email
Commerce takes many measures to protect your personal information, including the introduction of the Secure Message Center. Secure email is a service for our business partners and customers to communicate securely with Commerce representatives. You can also send secure emails through Online Banking.
Identity Theft and Types of Fraud
Identity Theft occurs when someone uses your personal information without your permission to commit fraud. Many people are falling victim to a new breed of criminal known as "identity thieves." These are crooks who operate in both the physical and virtual worlds, searching for opportunities to steal valuable pieces of personal information that belong to someone else. Learn more about Identity Theft:
Important Disclaimers:
- To send an email that contains confidential information, please visit the Secure Message Center where there are additional instructions about whether to use Secure Email or Online Banking messaging.
