Online Account Access is an Internet-based tool offered by The Commerce Trust Company to existing clients including individuals and businesses. Online Account Access provides 24 hour/seven days a week access to holdings and transactions.Back to top
Online Account Access is available at no additional charge to clients of The Commerce Trust Company.Back to top
In addition to an existing account with The Commerce Trust Company, you need to enroll, and you'll need a computer, an Internet Service Provider (ISP), and a browser that supports 128 bit encryption.Back to top
You will be assigned a unique Access ID and PIN, which will be sent to you separately by US Mail. The PIN must be changed as you login the first time. You will be able to change your PIN any time you choose. Also, Online Account Access requires 128 bit encryption when accessing account information using the Internet.Back to top
Encryption allows secure transmission of information via the Internet using scrambling technology. 128 bit encryption is currently the highest level of encryption available.Back to top
Online Account Access can best be viewed utilizing Microsoft Internet Explorer 5.0 Service Pack 1 (or higher) or Netscape Navigator 4.78 (or higher).
To ensure that your page is refreshed with the correct information after you select a different account number and/or select a different time period and select Go, it is strongly recommended that the Browser cache option be set to "Every time". The following are instructions for setting the cache correctly:
For Microsoft Internet Explorer 5.01 Service Pack 1 (or higher): Select Tools on the browser menu Select Internet Options On the General tab, under the Temporary Internet Files section, select Settings Select "Every visit to the page" radio button Select OK until you are out of the Internet Options For Netscape Navigator 4.78 (or higher): Select Edit on the browser menu Select Preferences Select Advanced from the Category options Select Cache Under the Cache option, select the "Every time" radio button Select OK until you are out of the Edit Options For AOL 4.0 (or later): Select Preferences on the browser menu->Select WWW->On the General tab, under the Temporary Internet Files section, select Settings->Select "Every visit to the page" radio button->Select OK until you are out of the Preferences options
Select Preferences on the browser menu->Select WWW->On the General tab, under the Temporary Internet Files section, select Settings->Select "Every visit to the page" radio button->Select OK until you are out of the Preferences options
Click here to enroll online or to download a form to mail to us.Back to top
Contact your account administrator for any questions specific to your account. Click here for locations and phone numbers near you.Back to top
The Commerce Trust Online Support is available during regular business hours:
Best viewed in Internet Explorer 6.0 or higher and Netscape 7.1 or higherCopyright © 2006 Commerce Bancshares, Inc. Member FDIC. All Rights Reserved. Terms of Use