Commercial Card Customer Service
- Call: 800-892-7104
- Email: commercial.cards@commercebank.com
Commerce Bank’s Customer Service department is staffed by Commercial Card employees based in Kansas City, Missouri. The Customer Service Representatives are a group of professionals who act as a primary point of contact for routine program assistance and cardholder questions.
The responsibilities of the Customer Service Team include (but are not limited to):
- Payment inquiries
- Cardholder disputes
- Account maintenance
- Lost or stolen cards
- Software questions
Disclosures:
- To send an email that contains confidential information, please visit the Secure Message Center where there are additional instructions about whether to use Secure Email or Online Banking messaging.












