Commerce Bancshares, Inc.
Receives J.D. Power and Associates Award

“Highest Customer Satisfaction with Retail Banking
in the Midwest Region Two Years in a Row, Tied in 2009”

View the J.D. Power and Associates rankings at jdpower.com.

Commerce Bancshares, Inc. received the highest numerical score among retail banks in the Midwest (IL, OH, IN, MO, WI, MN, MI, IA) region in the proprietary J.D. Power and Associates 2008-2009 Retail Banking Satisfaction Studies^SM. 2009 study based on a total of 28,570 responses measuring 21 providers in the region and measures opinions of consumers with their primary banking provider. Proprietary study results are based on experiences and perceptions of consumers surveyed in January 2008. Your experiences may vary. Visit jdpower.com.