Family ID Restoration
Commerce Bank offers Family ID Restoration from Deluxe® ProventSM, a leader in identity theft restoration services, for just $2.35 per month for your household (fee waived for CommerceOptionsSM Plus and Premium, Benefits Banking Plus and Premium and Private Options accounts).
If anyone in your household1 becomes a victim of an Identity Theft Event,2 and files a police report, this powerful service will be there to help you reclaim your identity and reestablish your credit by assisting you to:
- Notify the three national credit bureaus to place fraud alerts on your credit reports and specialists will review your credit reports to identify evidence of the Identity Theft Event
- Contact banks, credit card companies and merchants to freeze or close any accounts compromised by or resulting from the Identity Theft Event and assist with the replacement of government-issued identification
- Provide up to $25,000 in Identity Theft Expense3 reimbursement to help with the costs associated with restoring your identity
If you prefer, a dedicated resolution specialist can act with you and on your behalf,4 if you submit the required documentation and execute a limited Power of Attorney form.
In addition, should you experience an Identity Theft Event, Family ID Restoration provides:
- EZShield Internet MonitoringSM, which for one year scans the internet for your personal and credit information and alerts you if your information is found
- EZShield Vault®, which for 3 months provides you with access to an online password protected account to store and organize your important documents
Plus , Family ID Restoration allows you to take action before your identity is stolen. You’ll have access to:
- Up-to-date education, tools and resources for the prevention of identity theft
- EZShield Wallet, which allows you manage your personal information online in a password protected, encrypted area, eliminating paper trails, and reducing the risk of fraud and identity theft
- Log in to Online Banking and select "Enroll for Family ID Restoration" under "Account Services" in the "Customer Service" section
- Stop by your nearest Commerce Branch
- Call 800-453-2265
To obtain a copy of your Identity Theft Expense Reimbursement Certificate of Insurance or to access your EZShield Wallet,
please call 866-460-0095.