Commerce Bank
Member FDIC
Access My Accounts
Search
 



Branch/ATM Locator
Zip:
More Search Options
 » Looking for Commercial Banking?

Small Business Remote Deposit - Frequently Asked Questions

 
  1. How does Small Business Remote Deposit work?
  2. What accounting software do I have to use with Small Business Remote Deposit?
  3. What are the minimum computer system requirements?
  4. How long does it take to get trained and set up for the service?
  5. How much does it cost to use Small Business Remote Deposit?
  6. What do I do with the original check that is scanned into the system?
  7. What types of checks can be processed through the system?
  8. How are checks endorsed through the Small Business Remote Deposit service?
  9. Is the information entered into or accessed through the system secure?
  10. How long are check images stored in the searchable database?
  11. Does the Small Business Remote Deposit system integrate with my personal accounting software?
  1. How does Small Business Remote Deposit work?
    • Small Business Remote Deposit works by having a scanner connected to your computer that scans both sides of a check. The computer software verifies the image and prepares the check transactions for deposit. Checks are converted to digital images that can be verified and edited on screen. The check images are stored in a searchable database for your reference. Deposits are transmitted to Commerce Bank using a secure encrypted Internet connection.

      Back to top

  2. What accounting software do I have to use with Small Business Remote Deposit?
    • Small Business Remote Deposit currently integrates with Quickbooks® and Peachtree accounting software that is installed on your computer.

      Back to top

  3. What are the minimum computer system requirements?
    • The Small Business Remote Deposit application has the following hardware and software requirements:
      Processor Speed 600 MHz
      RAM 512 MB
      Hard Disk Space 200 MB free space
      Operating System Windows 2000 (with Service Pack 4) or
      Windows XP (with Service Pack 2)
      *Not compliant with Mac O/S
      Accounting Package QuickBooks® 2004 / 2005 / 2006
      Peachtree
      Internet Browser Internet Explorer 6 (Service Pack 1) or above
      Internet Access DSL or better preferred

      Back to top

  4. How long does it take to get trained and set up for the service?
    • Once the application, credit review and user agreement is complete, you will receive an E-mail confirming your enrollment and a link to download the service. Shortly thereafter, you will receive a letter containing your password and the Getting Started Guide. Once you have your username, password and guide to getting started, you can begin downloading and using the Small Business Remote Deposit service.

      Back to top

  5. How much does it cost to use Small Business Remote Deposit?
    • If you have a Small Business Options account, the service is free. Otherwise, there is a $40.00 monthly fee for using the service. The scanner is provided at no additional cost to all users.

      Back to top

  6. What do I do with the original check that is scanned into the system?
    • It is recommended that original checks be stored for a minimum of 14 days in a secured environment before destroying the checks.

      Back to top

  7. What types of checks can be processed through the system?
    • All U.S. dollar checks drawn on banks with valid U.S. Routing and Transit numbers are accepted, including personal checks, business checks, cashier checks and money orders.

      Back to top

  8. How are checks endorsed through the Small Business Remote Deposit service?
    • Prior to scanning checks, use your standard “For Deposit Only at Commerce Bank” endorsement stamp issued to you from your local branch.

      Back to top

  9. Is the information entered into or accessed through the system secure?
    • All data and information entered into or accessed through the Small Business Remote Deposit service is encrypted with SSL 128 bit encryption, the highest level of internet security available.

      Back to top

  10. How long are check images stored in the searchable database?
    • You will be able to view deposit history including the image of the deposited checks for a period of 13 months.

      Back to top

  11. Does the Small Business Remote Deposit system integrate with my personal accounting software?
    • Yes. Small Business Remote Deposit requires QuickBooks® or Peachtree financial accounting software. After scanning the check information the remote deposit software records the deposits and allows you to match payments to customer invoices through Quickbooks or Peachtree. All bookkeeping is done automatically.

      Back to top
Equal Housing LenderEqual Housing Lender Icon
Contact Us  |  Privacy  |  Commerce Careers  |  Investor Relations  |  Site Map
  » View Current Stock Price

Best viewed in Internet Explorer 6.0 or higher and Netscape 7.1 or higher
Copyright © 2008 Commerce Bancshares, Inc. Member FDIC. All Rights Reserved. Terms of Use
Personal Business About Commerce Call Click Come By Commerce Bank Home