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Commerce Bank Named Among the World’s Best Banks by Forbes

Latest recognition marks the second time this year Commerce has been included on ‘best banks’ list

St. Louis, MO – March 29, 2019 – Commerce Bank has been recognized by Forbes as one of the World’s Best Banks for 2019. In addition to receiving this global distinction, Commerce ranked second among all Missouri-based banks on the list and 41st in the nation.

This inaugural compilation of the World’s Best Banks is comprised of 415 banks in 23 countries. Forbes partnered with the market research firm Statista to create the list and surveyed more than 40,000 customers worldwide for their opinions on current and former banking relationships.

“We’re proud to be named one of the best banks in the world by Forbes. What makes this ranking particularly meaningful is that it’s based largely on the satisfaction of our customers,” said John W. Kemper, President and Chief Executive Officer, Commerce Bancshares, Inc. “Our super-community bank model focuses on building deep and long term customer relationships. We continuously strive to enhance our customers’ experiences and to provide tailored financial solutions to meet their unique needs.”

This recognition marks the second time in 2019 that Commerce Bank has been included on a Forbes best banks list. Commerce was the top-ranked Missouri bank on Forbes’ America’s Best Banks 2019 list — one of the most respected lists in the industry — which ranks the 100 largest publicly traded banks and thrifts based on growth, credit quality, efficiency and profitability. Overall, Commerce was ranked 17th in the nation.

For the World’s Best Banks survey, participants identified banks where they had opened a checking or savings account and rated their willingness to recommend and overall customer satisfaction. In addition, the banks were evaluated in the following categories: trust, terms and conditions, customer services, digital services and financial advice.

About Commerce Bank
With $25.5 billion in assets1, Commerce Bancshares, Inc. (NASDAQ: CBSH) is a registered bank holding company offering a full line of banking services, including payment solutions, investment management and securities brokerage. Commerce Bank, a subsidiary of Commerce Bancshares, Inc., leverages more than 150 years of proven strength and experience to help individuals and businesses solve financial challenges. In addition to offering payment solutions across the U.S., the company currently operates banking facilities in nine key markets including St. Louis, Kansas City, Springfield, Central Missouri, Central Illinois, Wichita, Tulsa, Oklahoma City and Denver. Commerce Bank also maintains commercial offices in Dallas, Houston, Cincinnati, Nashville, Des Moines, Indianapolis and Grand Rapids. Commerce delivers high-touch service and sophisticated financial solutions at regional branches, commercial offices, ATMs, online, mobile and through a 24/7 customer service line. Learn more at www.commercebank.com.

1. As of December 31, 2018