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Personal Banker

Personal Banking at Commerce 

We make a difference in people's lives. You can, too.

Commerce Bank has been taking great care of our helping our customers focus on what matters most for over 153 years. As a Personal Banker you’ll learn the ins and outs of banking and finance, working with customers face-to-face and helping them with their daily financial challenges. You’ll be helping yourself too, because Commerce has a tradition of recognizing and rewarding people for their talent, skills and contributions.


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Meet Our People

So what does it take to be a successful Personal Banker?

These are the skills that enable our Personal Bankers to thrive on the job:

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Customer Focused

Helping customers is your focus. You can build strong relationships, ask questions, listen attentively, and proactively find solutions that fit our customers' needs.

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Solutions Oriented

You take on new opportunities with a can-do attitude and even when things get tough, you step up to handle whatever life throws at you.

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Collaborative

Partnering with others, meeting shared goals, and sharing knowledge is how you thrive. You know that a good team can make the work day fly by.

Adapting to changes in trends

Flexible

You excel when every day is different, and you can use a variety of skills in your daily tasks.

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Curious

Interacting with people in all walks of life is easy for you and you can talk to anyone and find common ground.

Training

New to banking or an old pro? No problem. Commerce provides comprehensive training for all our Personal Bankers. Your training will start with our On-boarding Experience, where we will introduce you to Commerce Bank’s values and orient you to the organization. Then for the next several weeks, you will experience a mix of in-person classroom training and hands-on learning in the branch.


Career Path

When you start at Commerce as a Personal Banker, it’s just the beginning. You’ll develop your banking knowledge and get introduced to the many moving parts inside Commerce. From there, you can grow within your Personal Banker role by expanding your banking knowledge and gaining additional skill-sets, or you can move into branch leadership and gain management experience. You can also help deliver a great customer experience in various retail support services, where your knowledge of what makes our customers tick will help us guide the direction of retail banking. There’s no telling where you could grow.

Retail Banking

You can grow within your Personal Banker role by expanding your banking knowledge and gaining additional skill-sets, or you can move into branch leadership and gain management experience. You can also help deliver a great customer experience in various retail support services, where your knowledge of what makes our customers tick will help us guide the direction of retail banking.

Consumer Lending

As a Personal Banker, you’ll collaborate and partner with our consumer lending team to meet customers’ needs. Whether it’s sales, operations, or credit, this team helps customers find the right solutions to their financial challenges.

Business Banking

You’ll get to know our business banking customers while working as a Personal Banker. Our Business Bankers serve small businesses and large multinational accounts with a variety of innovative solutions.

Private Banking/Trust

While working in the branch you’ll get know more about Commerce Trust Company. CTC provides a full range of wealth and investment planning services to individuals and institutions, helping customers achieve their long-term goals.

Corporate Services

Commerce Bank is a super community bank with over 4,800 employees nationwide. Whether you are interested in information technology, marketing, operations, or human resources we have a job for that!

Benefits

We know there is a lot more to life besides work. That’s why we offer a competitive Total Rewards package for Personal Bankers that includes health plans (minimum average hours per week), 401(k) plan, adoption assistance, education assistance, vacation & bank holidays, and more!

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