Mobile Deposit FAQs
What is Commerce Mobile Deposit?
Commerce Mobile Deposit allows you to deposit checks to a Commerce checking or savings account by taking a picture with your iPhone®, iPad®, or Android™ device camera.
Is there a fee for using Commerce Mobile Deposit?
Fees for deposits do not apply. However, please refer to the Mobile Banking App for more information. Commerce reserves the right to change the fees at any time. Please consult with your mobile carrier regarding carrier and web access charges.
What accounts are eligible for Commerce Mobile Deposit?
To be eligible to receive a deposit via Commerce Mobile Deposit, the checking or savings account must (at the time of the mobile deposit) be open for at least 6 months and be considered in good standing. If a customer has any accounts that are not in good standing, all of that customer’s accounts may be ineligible. However, Commerce retains the right to not accept any check for Commerce Mobile Deposit.
Can I make a mobile deposit to a non-Commerce account?
No, Commerce Mobile Deposit allows for deposits to eligible Commerce checking and savings accounts only.
What mobile devices support Commerce Mobile Deposit (subject to change without notice)?
iPhone 3GS or newer models
- Apple iOS 4.1 or newer
Google Android models
- Android (Froyo) 2.2 or newer
- Cameras with 2.0+ megapixel resolution and autofocus
- Either touch screen or keyboard phones
iPad 3, 4 and Mini
- Apple iOS 5.0.1 or newer
- Cameras with 2.0+ megapixel resolution and autofocus
- NOTE: The iPad 1 and 2 do not meet the minimum camera resolution requirements
- Apple iOS 4.1 or newer
Google Android models
- Android (Froyo) 2.2 or newer
- Cameras with 2.0+ megapixel resolution and autofocus
- Either touch screen or keyboard phones
iPad 3, 4 and Mini
- Apple iOS 5.0.1 or newer
- Cameras with 2.0+ megapixel resolution and autofocus
- NOTE: The iPad 1 and 2 do not meet the minimum camera resolution requirements
