Corporate Responsibility
What corporate responsibility (CR) means to us
At Commerce Bank, we believe our success is defined not only by our ability to help people meet their financial challenges, but also by the mark we leave on the world at large. As a responsible corporate citizen, we continuously seek opportunities to make a difference. We are committed to furthering CR initiatives that serve our customers, strengthen our communities and support a healthy environment.
Our corporate responsibility work is part of a culture established nearly 160 years ago to be a force for good in our region and our industry. We are driven and guided in this work by our purpose — helping people navigate challenges so they can focus on what matters most. Our ongoing initiatives span several key areas: community investment, customer support, team member engagement, ethics and governance, environmental sustainability, and creating an inclusive experience.
Our corporate responsibility commitments
The following beliefs are aligned with our core values and guide our corporate responsibility efforts:
- We believe everyone should have access to economic opportunities, affordable housing, education and the arts.
- We take care to ensure our lending products and solutions meet the needs of the community.
- We proactively collect customers’ feedback to continually review and improve our products and solutions to meet customers’ emerging needs and challenges.
- Our marketing practices support a clear and informative approach to advertising.
“We believe corporate responsibility is fundamentally aligned with our core values and has been deeply rooted in our culture throughout nearly 160-year history. We understand that we can only be successful so long as our customers, team members, communities and shareholders are able to thrive.”
Reporting on our CR initiatives
As a responsible corporate citizen, we believe it is important to hold ourselves accountable to our CR commitments. We assess the impact of our initiatives on a yearly basis through our Corporate Responsibility Report. The report assesses the results of our work in several key areas, including customer, community and team member engagement; corporate governance; environmental sustainability; and creating an inclusive experience. It captures specific progress we’ve made in the past year as well as data and metrics to help quantify the value of our initiatives.
Read our 2023 Corporate Responsibility Report
Environmental Sustainability
Community Investment with non-profit organizations
Inclusion at Commerce
Social Initiatives and Community Outreach
Employee Engagement & Professional Development
Customer Experience
Corporate Governance & Risk Management
CR highlights for 2023
Forbes World's
Best Banks
5 consecutive years
$1.9MM in
philanthropic investment
by Commerce Bancshares
Foundation
Community Reinvestment Act
Outstanding
Rating
28 consecutive years
Team Member Survey Results
81% Engagement
79% Enablement
84% Sense of Belonging
90 out of 100
Human Rights Campaign Corporate Equality Index for LGBTQ equality
For more information, download our Corporate Responsibility Report.[PDF]
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