Commerce Bank Retiree Services
At Commerce Bank, we are dedicated to helping you focus on what matters most — even in retirement!
The information here is designed to support you in retirement, and we welcome feedback on any resources that you feel may be missing as you navigate this new chapter of life.
Here is a quick link to the Exit Guide[PDF] you received prior to your last day of employment for reference.
Workday Access
Keep your information current in Workday to ensure you are able to get the information that you need post-employment. You will have access to view Payslips, W-2’s and Contact Information for two years.
Click here to enter Workday to update any personal information. Your username will be your FirstName.LastName (NOT your commerce email address) Prior to retiring, you should have changed your password and updated your password reset challenge questions for future use. If you did not do this, contact your local Talent Management office for assistance. You will need your former employee ID for identification.
| Market | Phone Number | Address |
|---|---|---|
| St. Louis, MO | 314-746-7407, ext. 1-7407 | 8000 Forsyth Boulevard, Suite 900 Clayton, MO 63105 |
| Kansas City, MO | 816-234-2801, ext. 2-2801 | 922 Walnut Street, Floor 15 Kansas City, MO 64106 |
| Wichita, KS | 316-261-4976, ext. 3-4976 | 1551 N. Waterfront Parkway Wichita, KS 67206 |
| Springfield, MO | 417-837-5226, ext. 5-5226 | 1345 E. Battlefield Street Springfield, MO 65804 |
| Peoria, IL | 309-676-1311 | 401 Main Street, Suite 100 Peoria, IL 61602 |
| Columbia, MO | 573-886-5202, ext. 8-5202 | 901 E. Broadway Columbia, MO 65201 |
Employment Verification
After retirement, you may decide you want to explore new or part-time volunteer career opportunities, or maybe you are moving, getting a loan, etc. and your employment will need to be verified through The Work Number.
Contact The Work Number online or call 1-800-660-3399. Commerce’s Employer Code is: 10204. The person needing to verify your employment will log into the system and validate your previous employment.
Note: In some instances, you might be asked to provide a Salary Key prior to verifying your income information. A Salary Key is a unique six-digit number that allows one-time access to your income data. In most cases, you will have granted consent when signing an application and a Salary Key won’t be needed, but if asked to provide a Salary Key, you’ll find instructions at: https://www.theworknumber.com or 1-800-367-2884.
Financial and Physical Well-Being
- Fidelity Investments — 800-835-5095
- Fidelity Health savings Account (HSA) — 800-544-3716
- Tri-Star Systems (COBRA) — 800-727-0182, option #2
- Flexible Spending Accounts with provisions of COBRA — Contact Tri-Star Systems at 800-727-0182 and select option # 2
- Social Security Administration — 800-772-1213
- Medicare
- MetLife 880-438-6388 — Critical Illness, Accident Insurance and Hospital Indemnity Plans
- Long-Term Care Insurance — Contact American Medicare Counselors at 314-890-9200
- Commerce Trust Company — Contact a Wealth Consultant or Private Banker in your area
- Commerce Financial Advisors — Contact a Financial Advisor in your area
- HealthAdvocate — You will have access to these benefits for two years following your retirement
If you have any questions about your benefits after retirement, contact your Commerce Benefits team at 1-800-292-1601.
Emotional Well-Being
Most often, we think of retirement in terms of financial well-being matters. But we know the transition to retirement is more than just that — there's also an emotional component.
Here are a few tips and resources to help you navigate life in retirement.
Find passions to pursue.
You may now find yourself with more time to volunteer or even pick an old hobby. If you are looking for volunteer opportunities, the United Way is a great place to start. Additionally, check out Volunteer Match to find opportunities near you. If you need more ideas, local hospitals, animal shelters, Red Cross, and other local organizations typically have volunteer opportunities listed on their websites.
Build your community.
Work wasn’t just about a paycheck. You were surrounded by a team (a community!) that gave you an identity. You may miss the responsibilities and relationships you once had. Consider finding other retired peers to get advice on how they made a successful transition and get connected with local groups to help build a new community where you feel a sense of belonging and purpose.
Understand there are several emotional stages to retirement.
It takes time to adjust. Being aware of these stages and the feelings that come with it will help make this experience more manageable and enjoyable! There are many resources available to help you understand and navigate the different phases of retirement. Find what resonates with you and take advantage of SupportLinc our Employee Assistance Program.
- Employee Assistance Program (EAP) — SupportLinc provides expert content and tools to support your emotional fitness and wellbeing. Log in at supportlinc.com call 888-881-5462. You can set up a new account with your personal email address using code commercebank.
Other Perks
Free Checking Account Privilege
Retired employees may receive the same Commerce Bank products and/or services at free or discounted rates that an employee receives. You can find a list of these perks here[PDF].
Retired employees may decide to own products other than those listed, but these additional accounts and services would not have any special pricing or benefit to the retired employee.
- Team Member Discounts — access offers through Commerce Perks (Abenity). Log in or download the app for mobile access. You can set up a new account with your personal email address using registration code Commerce17.
- HealthAdvocate — get help with billing and claims, access money-saving tools and more for two years following retirement. Enter your credentials or click register if you are new to the program.
Commerce in the Community, News + Events
- Stay connected to Commerce Corporate Social Responsibility initiatives
- Follow the Commerce Media Center, where you’ll find recent news releases, learn more about our brands, access resources for news media, and connect with media contacts.
