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Special Connections® Credit Card Reviews


Special Connections Visa Signature credit card
4.4/5 overall rating
(3769 reviews)
Get the card that rewards you with up to 3% Cash Back1 in all your favorite categories!2
1 Cash Back applied as a statement credit.
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09/17/2020

Happy

I have been a customer for many years. Commerce is easy to work with in person or long distant
GRAEME B
NAPLES, FL
Cardholder since 1986
09/17/2020

Excellent Drive Up

I was very pleased with the quick and quality of service using the drive up. Pleasant experience.
ALEXIS M
FLORISSANT, MO
Cardholder since 2000
09/17/2020
KATHRYN T
CAMDEN POINT, MO
Cardholder since 1995
09/17/2020

I dont have a mastercard

NO Mastercard
MARION W
MEXICO, MO
Cardholder since 1985
09/17/2020
GEORGE M
KIRKWOOD, MO
Cardholder since 1986
09/17/2020

Customer service is terrible for fraud.

I was alerted to one fraud event and it was taken care of easily. There were two other pending charges that I was not told about that hit my account. I called and the customer service rep basically called me a liar and blamed my kids. Said a case would be opened, but it was not. I ended up having to pay for over almost $250 worth of charges I did not make. I don't plan to use this card in the future.
BETSY M
INDEPENDENCE, MO
Cardholder since 1998
09/17/2020
TROY B
WICHITA, KS
Cardholder since 1986
09/17/2020
MICHAEL H
SAINT LOUIS, MO
Cardholder since 1994
09/17/2020
GALE W
EXCELSIOR SPRINGS, MO
Cardholder since 1983
09/17/2020

Rates are too high

Rates are too high to the point of predatory. Had to take out a personal loan at a lower rate and pay off the card in full so I wasn't indebted to you for the rest of my life. My rate should have gone down over time and after all the money I've given you instead of going up.
CHRISTOPHER B
LEES SUMMIT, MO
Cardholder since 2004

Disclosures:

  1. A Cash Back redemption is applied as a statement credit. The statement credit will reduce your balance, but you are still required to make at least your minimum payment. Values for non-cash back redemption items such as merchandise, gift cards, and travel may vary. Visit commercebank.com/cashrewardsterms for full rewards program details.

  2. Please note that merchants self-select the category in which transactions will be listed and some merchants may be owned by other companies, therefore transactions may not be counted in the category you might expect. Purchases made using Near Field Communication (NFC), virtual wallets, or similar technology may not be eligible for bonus points. Offer cannot be combined with other promotional offers or World Elite MasterCard® points earned for travel and restaurants.

Use of Commerce Bank Credit Cardholder Ratings & Reviews: The credit-card ratings and card-specific reviews displayed on commercebank.com were submitted by verified Commerce Bancshares, Inc. (Commerce Bank) credit-card holding customers who voluntarily completed a customer satisfaction survey. The numerical/visual star ratings and corresponding feedback should not be considered or interpreted as the opinions and viewpoints of all Commerce Bank clients and are utilized for information-only and product-enhancement purposes. Ratings and reviews are specific to the credit-card product type displayed. Commerce Bank does not endorse or guarantee review submissions and assumes no liability for actions or decisions based solely on, or a combination of, utilizing these customer ratings and reviews as a definitive point of reference when deciding to apply for a Commerce Bank credit card. Product offerings, benefits and promotional offers may change over time and some submissions might not reflect the most-current offerings.

Prior to publishing all ratings, reviews and recommendations online at commercebank.com, comments and reviews were filtered for profanity; spelling errors are subject to correction. These surveys were sent in August and September 2019 using a 10-point scale, which has been converted to a 5-star scale, where 10-9 points = 5 stars; 8-7 points = 4 stars; 6-5 points = 3 stars; 4-3 points = 2 stars and 1-2 points = 1 star. Overall visual-star ratings adjacent to each credit card are an aggregated average of all ratings received.

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