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4.5/5 overall rating
(2295 reviews)
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11/16/2024

Archaic website

The bill-pay website is archaic and difficult to use. Reward Redemption seems more about marketing products than customer service. The 'how much $ to apply to balance' sliding bar seems impossible to get on the correct amount. Always too high or low. After multiple tries I end up applying less than the total amount out of frustration leaving some portion of my credit unused. By design ?
Timothy W
Comptche, CA
Cardholder since 2020
11/16/2024

Amazing Card

Christian K
Hollywood, FL
Cardholder since 2018
11/16/2024
It has been the most convenient card I use.
Dana H
Platteville, WI
Cardholder since 2022
11/16/2024

Good to support AOPA. Clunky online payments

I only have this card to support AOPA. For some reason, about a year ago Commerce Bank stopped being able to accept overnight electronic transactions from my Chase accounts, so I have to have Chase send a paper check a week in advance. No one at either institution has been able to fix this, so I use my Commerce AOPA card far less than I used to.
Stephen L
Boise, ID
Cardholder since 2018
11/16/2024

Better offers elsewhere

Thomas H
Westfield, IN
Cardholder since 2018
11/15/2024

No problems

I have never had a problem with my Commerce account, and recently, when I experienced a small glitch, I got to talk to a real person.
Karen F
Eureka, IL
Cardholder since 1997
11/15/2024
Linda K
Lawrence, KS
Cardholder since 2023
11/15/2024

Accepted lots of places variety of ways to pay & easily read statement

Michael G
Cedar Hill, MO
Cardholder since 2016
11/15/2024

Need I say more?

I have been with Commerce Bank for over 40 years— my son is with Commerce bank- my parents began their banking with Commerce in 1957
Patricia
Kissimmee, FL
Cardholder since 1997
11/15/2024

Love my card

Best rewards card!
Elizabeth
Lowell, IN
Cardholder since 2019

Disclosures:

Use of Commerce Bank Credit Cardholder Ratings & Reviews: The credit-card ratings and card-specific reviews displayed on commercebank.com were submitted by verified Commerce Bancshares, Inc. (Commerce Bank) credit-card holding customers who voluntarily completed a customer satisfaction survey. The numerical/visual star ratings and corresponding feedback should not be considered or interpreted as the opinions and viewpoints of all Commerce Bank clients and are utilized for information-only and product-enhancement purposes. Ratings and reviews are specific to the credit-card product type displayed. Commerce Bank does not endorse or guarantee review submissions and assumes no liability for actions or decisions based solely on, or a combination of, utilizing these customer ratings and reviews as a definitive point of reference when deciding to apply for a Commerce Bank credit card. Product offerings, benefits and promotional offers may change over time and some submissions might not reflect the most-current offerings.

Prior to publishing all ratings, reviews and recommendations online at commercebank.com, comments and reviews were filtered for profanity; spelling errors are subject to correction. These surveys were sent in October and November 2024 using a 10-point scale, which has been converted to a 5-star scale, where 10-9 points = 5 stars; 8-7 points = 4 stars; 6-5 points = 3 stars; 4-3 points = 2 stars and 1-2 points = 1 star. Overall visual-star ratings adjacent to each credit card are an aggregated average of all ratings received.

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