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4.5/5 overall rating
(2295 reviews)
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11/17/2024
Tammy W
South Roxana, IL
Cardholder since 2010
11/17/2024
Bruce
Cerritos, CA
Cardholder since 2023
11/17/2024

My CommerceThoughts

I find it difficult to use Commerce because my husband has a separate account and I seem to get his account instead of mine. I have to go into the bank to pay on my account.
Janice
Saint Louis, MO
Cardholder since 1986
11/17/2024
Michael S
Des Plaines, IL
Cardholder since 2023
11/17/2024

Ease of use

I have had no problems with my card. Like being able to go on line daily to check usage
Lorene
Pleasant Valley, MO
Cardholder since 1997
11/17/2024

Best General Aviation Card

Supports AOPA and avgas rewards! Now with restaurant perks!
David R
Ridgeland, MS
Cardholder since 2018
11/17/2024
David S
Skokie, IL
Cardholder since 2020
11/17/2024

Reasonably satisfied and appreciate the support

Question: why is there an additional $1.00 added to each of my Master Card payments for auto gasoline?
John H
Trumansburg, NY
Cardholder since 2018
11/17/2024

i do not feel you treat long term customers with respect

As a 30 year customer, I missed a credit card payment due being out of town on a family emergency. I was charged $65 for a late payment. I had four accounts totalling over $70,000
Mary
Peculiar, MO
Cardholder since 2007
11/17/2024
Thomas H
Saratoga, CA
Cardholder since 2019

Disclosures:

Use of Commerce Bank Credit Cardholder Ratings & Reviews: The credit-card ratings and card-specific reviews displayed on commercebank.com were submitted by verified Commerce Bancshares, Inc. (Commerce Bank) credit-card holding customers who voluntarily completed a customer satisfaction survey. The numerical/visual star ratings and corresponding feedback should not be considered or interpreted as the opinions and viewpoints of all Commerce Bank clients and are utilized for information-only and product-enhancement purposes. Ratings and reviews are specific to the credit-card product type displayed. Commerce Bank does not endorse or guarantee review submissions and assumes no liability for actions or decisions based solely on, or a combination of, utilizing these customer ratings and reviews as a definitive point of reference when deciding to apply for a Commerce Bank credit card. Product offerings, benefits and promotional offers may change over time and some submissions might not reflect the most-current offerings.

Prior to publishing all ratings, reviews and recommendations online at commercebank.com, comments and reviews were filtered for profanity; spelling errors are subject to correction. These surveys were sent in October and November 2024 using a 10-point scale, which has been converted to a 5-star scale, where 10-9 points = 5 stars; 8-7 points = 4 stars; 6-5 points = 3 stars; 4-3 points = 2 stars and 1-2 points = 1 star. Overall visual-star ratings adjacent to each credit card are an aggregated average of all ratings received.

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