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Special Connections® Credit Card Reviews


Special Connections Visa Signature credit card
4.4/5 overall rating
(3769 reviews)
Get the card that rewards you with up to 3% Cash Back1 in all your favorite categories!2
1 Cash Back applied as a statement credit.
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10/01/2021
Lana
Raytown, MO
Cardholder since 1994
10/01/2021
Jacky
Greensboro, NC
Cardholder since 1990
10/01/2021

Reliable, easy to use

Charles
Carmel, IN
Cardholder since 1988
10/01/2021

Poor Service

In June 2021 I disputed three charges to my card. That month my Auto Pay was stopped. I did not realize it was stopped until I started getting letters threatining to ruin my credit rating. It took almost two hours (mostly on hold) being switched between departments to attempt to find the problem. I never got an answer. In August the same thing repeated, including two hours on hold, switched between departments, and still no answers or solutions. Finally someone suggested I go online to my account, and set up Auto Pay myself. Overall, I was discusted with the poor service and the unreasonable amount of time Ispent correcting the bank's error.. I've been a Commerce customer since 1985, but have started to look for a new bank.
Roger
Ashland, MO
Cardholder since 1985
10/01/2021

Rewards redemption

It could be easier to redeem rewards, especially if you just want cash back. Discover cash back is really easy to use.
Christopher
Lawrence, KS
Cardholder since 2004
10/01/2021

Excellent credit/debit card option

This is an excellent choice for a very versatile credit/debit card system.
Mark
Lees Summit, MO
Cardholder since 1994
10/01/2021
Completely meets my needs.
Cheryl H
Lawrence, KS
Cardholder since 1969
10/01/2021
Lawrence
Grain Valley, MO
Cardholder since 2000
10/01/2021

Satisfied

Richard
Saint Louis, MO
Cardholder since 1995
10/01/2021
Stanley
Saint Louis, MO
Cardholder since 1988
Disclosures:
  1. A Cash Back redemption is applied as a statement credit. The statement credit will reduce your balance, but you are still required to make at least your minimum payment. Values for non-cash back redemption items such as merchandise, gift cards, and travel may vary. Visit commercebank.com/cashrewardsterms for full rewards program details.

  2. Please note that merchants self-select the category in which transactions will be listed and some merchants may be owned by other companies, therefore transactions may not be counted in the category you might expect. Purchases made using Near Field Communication (NFC), virtual wallets, or similar technology may not be eligible for bonus points. Offer cannot be combined with other promotional offers or World Elite MasterCard® points earned for travel and restaurants.

Use of Commerce Bank Credit Cardholder Ratings & Reviews: The credit-card ratings and card-specific reviews displayed on commercebank.com were submitted by verified Commerce Bancshares, Inc. (Commerce Bank) credit-card holding customers who voluntarily completed a customer satisfaction survey. The numerical/visual star ratings and corresponding feedback should not be considered or interpreted as the opinions and viewpoints of all Commerce Bank clients and are utilized for information-only and product-enhancement purposes. Ratings and reviews are specific to the credit-card product type displayed. Commerce Bank does not endorse or guarantee review submissions and assumes no liability for actions or decisions based solely on, or a combination of, utilizing these customer ratings and reviews as a definitive point of reference when deciding to apply for a Commerce Bank credit card. Product offerings, benefits and promotional offers may change over time and some submissions might not reflect the most-current offerings.

Prior to publishing all ratings, reviews and recommendations online at commercebank.com, comments and reviews were filtered for profanity; spelling errors are subject to correction. These surveys were sent in August and September 2019 using a 10-point scale, which has been converted to a 5-star scale, where 10-9 points = 5 stars; 8-7 points = 4 stars; 6-5 points = 3 stars; 4-3 points = 2 stars and 1-2 points = 1 star. Overall visual-star ratings adjacent to each credit card are an aggregated average of all ratings received.

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