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Special Connections® Credit Card Reviews


Special Connections Visa Signature credit card
4.4/5 overall rating
(3769 reviews)
Get the card that rewards you with up to 3% Cash Back1 in all your favorite categories!2
1 Cash Back applied as a statement credit.
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04/21/2021
Janne B
Washington, MO
Cardholder since 2011
04/21/2021
Mitchell C
Springfield, MO
Cardholder since 2007
04/21/2021
Early E
Saint Louis, MO
Cardholder since 2012
04/21/2021

Balance Transfer

Very friendly, helpful, and easy to work with
Clifford D
Huntley, IL
Cardholder since 2010
04/21/2021
Randall H
Lebanon, MO
Cardholder since 2014
04/21/2021
Wilma B
Ozark, MO
Cardholder since 2001
04/21/2021

People

Iam happy with the bank and the atm but every time I come to the bank there are so many new people can't get to know anyone don't know if this is a stop over between job or the bank doesn't pay enough money it would be nice to see some of the same people working there
Burke B
Shawnee, KS
Cardholder since 2002
04/21/2021

Awesome

Connie F
North Richland Hill, TX
Cardholder since 2012
04/21/2021

Customer service issue

While I was out of town I tried to use my card and the waitress handed it back to me and said it was declined and locked. I paid with another card. When I was back in town I called security or whatever to find out why and to get it unlocked. The person, I believe he said his name was Brian, was not trained in customer service and was rather annoyed that he had to unlock the card. He did tell me that it was locked because she tried to swipe it and then it did not work so she keyed in the number and that automatically locks the card. That makes no sense to me and he said it was a security issue. I asked how to avoid that security issue and he said go online. He was rude and not of much help.
Connie C
Leawood, KS
Cardholder since 2010
04/21/2021
Barbara B
O Fallon, MO
Cardholder since 2011
Disclosures:
  1. A Cash Back redemption is applied as a statement credit. The statement credit will reduce your balance, but you are still required to make at least your minimum payment. Values for non-cash back redemption items such as merchandise, gift cards, and travel may vary. Visit commercebank.com/cashrewardsterms for full rewards program details.

  2. Please note that merchants self-select the category in which transactions will be listed and some merchants may be owned by other companies, therefore transactions may not be counted in the category you might expect. Purchases made using Near Field Communication (NFC), virtual wallets, or similar technology may not be eligible for bonus points. Offer cannot be combined with other promotional offers or World Elite MasterCard® points earned for travel and restaurants.

Use of Commerce Bank Credit Cardholder Ratings & Reviews: The credit-card ratings and card-specific reviews displayed on commercebank.com were submitted by verified Commerce Bancshares, Inc. (Commerce Bank) credit-card holding customers who voluntarily completed a customer satisfaction survey. The numerical/visual star ratings and corresponding feedback should not be considered or interpreted as the opinions and viewpoints of all Commerce Bank clients and are utilized for information-only and product-enhancement purposes. Ratings and reviews are specific to the credit-card product type displayed. Commerce Bank does not endorse or guarantee review submissions and assumes no liability for actions or decisions based solely on, or a combination of, utilizing these customer ratings and reviews as a definitive point of reference when deciding to apply for a Commerce Bank credit card. Product offerings, benefits and promotional offers may change over time and some submissions might not reflect the most-current offerings.

Prior to publishing all ratings, reviews and recommendations online at commercebank.com, comments and reviews were filtered for profanity; spelling errors are subject to correction. These surveys were sent in August and September 2019 using a 10-point scale, which has been converted to a 5-star scale, where 10-9 points = 5 stars; 8-7 points = 4 stars; 6-5 points = 3 stars; 4-3 points = 2 stars and 1-2 points = 1 star. Overall visual-star ratings adjacent to each credit card are an aggregated average of all ratings received.

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