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Special Connections® Credit Card Reviews


Special Connections Visa Signature credit card
4.4/5 overall rating
(3769 reviews)
Get the card that rewards you with up to 3% Cash Back1 in all your favorite categories!2
1 Cash Back applied as a statement credit.
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09/17/2020

Bare bones

It's a good basic credit card for someone who pays off their balance every month, like I do, and I'm thankful there isn't an annual fee. However, the interest rate is exorbitant considering my high credit score, and I don't get to earn any rewards. If I ever apply for a credit card that offers rewards, I'm going somewhere other than Commerce. Also, I hate that Commerce charges for paper statements. It's a petty way to treat good, reliable customers.
JOY M
LEAVENWORTH, KS
Cardholder since 2010
09/17/2020

I like the competition better

PNC has amazing customer service. It's not just because we have a large account there. At any branch in the country they great me at the door, and usually invite me into an office to do my deposit or cash a check. They take that time to tell me about services that might make things easier for me. It has created a lot of goodwill that endures through the inconvenience of banking through the pandemic. I hate drive up windows. I can't reach things.
SARAH D
SAINT LOUIS, MO
Cardholder since 2002
09/17/2020

Notifications Disappeared

Our e-mail notifications that a bill was due. We only get an electronic invoice, so we almost missed two invoices. When I got on web site. Options were un-clicked. I reset and all seems well now, but I am a little wary of how that happened and will it happen again. I have no time nor desire to constantly check the web page settings
JANICE K
LAKE SAINT LOUIS, MO
Cardholder since 2011
09/17/2020
ALLIDA B
COLUMBIA, MO
Cardholder since 1977
09/17/2020

Great personal service

WILLIAM L
SAINT LOUIS, MO
Cardholder since 1989
09/17/2020
BARBARA A
SAINT LOUIS, MO
Cardholder since 2002
09/17/2020
Easy to manage
CHARLES G
CARMEL, IN
Cardholder since 1988
09/17/2020
KENT B
OLATHE, KS
Cardholder since 2008
09/17/2020

The Alert system works very well.

I have been notified immediately about an alert, and bank personnel have quickly resolved the situation, resulting in corrections to my account
RONALD K
BLOOMINGTON, IL
Cardholder since 1999
09/17/2020
JARED C
KANSAS CITY, MO
Cardholder since 2001

Disclosures:

  1. A Cash Back redemption is applied as a statement credit. The statement credit will reduce your balance, but you are still required to make at least your minimum payment. Values for non-cash back redemption items such as merchandise, gift cards, and travel may vary. Visit commercebank.com/cashrewardsterms for full rewards program details.

  2. Please note that merchants self-select the category in which transactions will be listed and some merchants may be owned by other companies, therefore transactions may not be counted in the category you might expect. Purchases made using Near Field Communication (NFC), virtual wallets, or similar technology may not be eligible for bonus points. Offer cannot be combined with other promotional offers or World Elite MasterCard® points earned for travel and restaurants.

Use of Commerce Bank Credit Cardholder Ratings & Reviews: The credit-card ratings and card-specific reviews displayed on commercebank.com were submitted by verified Commerce Bancshares, Inc. (Commerce Bank) credit-card holding customers who voluntarily completed a customer satisfaction survey. The numerical/visual star ratings and corresponding feedback should not be considered or interpreted as the opinions and viewpoints of all Commerce Bank clients and are utilized for information-only and product-enhancement purposes. Ratings and reviews are specific to the credit-card product type displayed. Commerce Bank does not endorse or guarantee review submissions and assumes no liability for actions or decisions based solely on, or a combination of, utilizing these customer ratings and reviews as a definitive point of reference when deciding to apply for a Commerce Bank credit card. Product offerings, benefits and promotional offers may change over time and some submissions might not reflect the most-current offerings.

Prior to publishing all ratings, reviews and recommendations online at commercebank.com, comments and reviews were filtered for profanity; spelling errors are subject to correction. These surveys were sent in August and September 2019 using a 10-point scale, which has been converted to a 5-star scale, where 10-9 points = 5 stars; 8-7 points = 4 stars; 6-5 points = 3 stars; 4-3 points = 2 stars and 1-2 points = 1 star. Overall visual-star ratings adjacent to each credit card are an aggregated average of all ratings received.

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