11/15/2024
Rewards Program Issue
Since Commerce transferred rewards management to new outside firm, my reward points have been reduced by 2,000 points on 10/9/24 & 9/19/24 by Walgreens for some minimal credit at checkout. 4000 points are worth $60 cash when used for $100 deposit.to my Commerce checking account for 6660 points. I guarantee you I did receive any where that credit on a Walgreens purchase according to consumer service call on 11/12/24. She could not return these points to my account or tell me what retailers could hit with this undesired convenience "service". Therefore, my use of this Commerce credit card will be reduced until the points are returned to my account and this convenient service is stopped.
Wayne B
Saint Louis, MO
Cardholder since 1977