KC Royals™ Mastercard® Reviews
4.3/5 overall rating
(919 reviews)
Get access to game-day experiences, exclusive ticket discounts and special events – all while earning up to 3X points with the KC Royals™ Mastercard®.
04/21/2021
Love my Royals MasterCard!
I have had this account since 1980. I have had no issues. I use it every month. Thanks so much for your great service.
Carol C
Greenwood, MO
Cardholder since 1995
09/22/2021
Happy with card.
I especially like being able to use drive through at bank or inside help with Q, my personal helper who has made herself available to me. I worry when the bill is late, but that is due to the post office, not MasterCard service.
Andrea
Kansas City, MO
Cardholder since 2017
09/22/2021
Meghan H
Lenexa, KS
Cardholder since 2017
09/22/2021
Royals Card A BUST
I called into CS to see if they could lower my credit rate. I was told that is no longer done over the phone. So, I cut my card and will be moving my balance to a card with a lower interest rate.
Kimberly A
Overland Park, KS
Cardholder since 2015
09/22/2021
Marcia S
Great Bend, KS
Cardholder since 1996
09/22/2021
Horrible customer service. Got trafferred 3 times
Then had to wait another 20 minutes
Donna
Liberty, MO
Cardholder since 2015
09/22/2021
Great card
It is a great way to pay for unexpected expenses
Bobby G
Hamilton, MO
Cardholder since 2017
09/22/2021
Donât leave home without it
Saves time, donât have to carry cash.
David W
Kansas City, MO
Cardholder since 1996
09/22/2021
Would like to redeem for Royals tickets but not sure how
Phyllis P
Blue Springs, MO
Cardholder since 2016
09/22/2021
Interest rate
I called commerce personal a minimum of 6 month ago to discuss my interest rate as I have been a long time card holder and commerce customer. They advised me they would take a look at it and I would receive a call back within 3 days. Never heard anything. Very disappointing they wonât take time to see if they can do anything for me. Thanks RDArnold
R
Wentzville, MO
Cardholder since 1995
09/22/2021
Le S
Raytown, MO
Cardholder since 1995
Disclosures:
Use of Commerce Bank Credit Cardholder Ratings & Reviews: The credit card ratings and card-specific reviews displayed on commercebank.com were submitted by verified Commerce Bancshares, Inc. (Commerce Bank) credit-card holding customers who voluntarily completed a customer satisfaction survey. The numerical/visual star ratings and corresponding feedback should not be considered or interpreted as the opinions and viewpoints of all Commerce Bank clients and are utilized for information-only and product-enhancement purposes. Ratings and reviews are specific to the credit-card product type displayed. Commerce Bank does not endorse or guarantee review submissions and assumes no liability for actions or decisions based solely on, or a combination of, utilizing these customer ratings and reviews as a definitive point of reference when deciding to apply for a Commerce Bank credit card. Product offerings, benefits and promotional offers may change over time and some submissions might not reflect the most-current offerings.
Prior to publishing all ratings, reviews and recommendations online at commercebank.com, comments and reviews were filtered for profanity; spelling errors are subject to correction. These surveys were sent in August and September 2019 using a 10-point scale, which has been converted to a 5-star scale, where 10-9 points = 5 stars; 8-7 points = 4 stars; 6-5 points = 3 stars; 4-3 points = 2 stars and 1-2 points = 1 star. Overall visual-star ratings adjacent to each credit card are an aggregated average of all ratings received.
