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Special Connections® Credit Card Reviews


Special Connections Visa Signature credit card
4.4/5 overall rating
(3769 reviews)
Get the card that rewards you with up to 3% Cash Back1 in all your favorite categories!2
1 Cash Back applied as a statement credit.
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10/01/2021
You need to get out a contact less (tap) card. Can't believe you are so far behind everyone else on this!
Ronald
Overland Park, KS
Cardholder since 1977
10/01/2021

Great Features

Linda
Webb City, MO
Cardholder since 1989
10/01/2021
Georgia
Saint Louis, MO
Cardholder since 2005
10/01/2021
Norman
Lees Summit, MO
Cardholder since 1972
10/01/2021

No problems.

Bruce
Saint Louis, MO
Cardholder since 1974
10/01/2021

Very convenient. It’s been my primary card for over 30 years.

James
O Fallon, MO
Cardholder since 1977
10/01/2021

Interest Rate to High

With my credit score, I believe the interest rate I have is to high. I will be closing the card soon, if the interest rate cannot be lowered.
Paul
O Fallon, MO
Cardholder since 1992
10/01/2021

Multi decade customer here. Treated like crap by fraud res. dpt.

I ordered and paid for a product online during the time when deliveries were taking forever and mail was at a standstill. I sent email to the vendor email that paypal gave me and did not have a reply. That was about 4 weeks after the order. I sent another after hearing nothing about 2 weeks later. I gave them time, given the deliver circumstances, but still didn't hear anything. I was unable to pursue this through paypal because I don't have a mobile phone and can't get a paypal account. I submitted this claim to the fraud resolution dept. I heard nothing for a couple months. I called and talked to someone who said a "she" was still working on the claim as it was in process. I called again a few weeks later and spoke to a man this time and he told me the same thing. I asked that he at least get a message to the person working on this case to contact me. Someone called and confirmed details with me and then the next week received a letter informing me my claim was denied as it was submitted more than 60 days after the order or statement date. Seriously? You were stringing me along for all this time, with no communication and then finally you tell me it was submitted too late? Worthless customer service. I'll be looking into moving my accounts to another bank.
Michael
Pittsburg, MO
Cardholder since 1992
10/01/2021

Yep Real good

Terrence
Lake Saint Louis, MO
Cardholder since 1985
10/01/2021
Roger
Kansas City, MO
Cardholder since 2009

Disclosures:

  1. A Cash Back redemption is applied as a statement credit. The statement credit will reduce your balance, but you are still required to make at least your minimum payment. Values for non-cash back redemption items such as merchandise, gift cards, and travel may vary. Visit commercebank.com/cashrewardsterms for full rewards program details.

  2. Please note that merchants self-select the category in which transactions will be listed and some merchants may be owned by other companies, therefore transactions may not be counted in the category you might expect. Purchases made using Near Field Communication (NFC), virtual wallets, or similar technology may not be eligible for bonus points. Offer cannot be combined with other promotional offers or World Elite MasterCard® points earned for travel and restaurants.

Use of Commerce Bank Credit Cardholder Ratings & Reviews: The credit-card ratings and card-specific reviews displayed on commercebank.com were submitted by verified Commerce Bancshares, Inc. (Commerce Bank) credit-card holding customers who voluntarily completed a customer satisfaction survey. The numerical/visual star ratings and corresponding feedback should not be considered or interpreted as the opinions and viewpoints of all Commerce Bank clients and are utilized for information-only and product-enhancement purposes. Ratings and reviews are specific to the credit-card product type displayed. Commerce Bank does not endorse or guarantee review submissions and assumes no liability for actions or decisions based solely on, or a combination of, utilizing these customer ratings and reviews as a definitive point of reference when deciding to apply for a Commerce Bank credit card. Product offerings, benefits and promotional offers may change over time and some submissions might not reflect the most-current offerings.

Prior to publishing all ratings, reviews and recommendations online at commercebank.com, comments and reviews were filtered for profanity; spelling errors are subject to correction. These surveys were sent in August and September 2019 using a 10-point scale, which has been converted to a 5-star scale, where 10-9 points = 5 stars; 8-7 points = 4 stars; 6-5 points = 3 stars; 4-3 points = 2 stars and 1-2 points = 1 star. Overall visual-star ratings adjacent to each credit card are an aggregated average of all ratings received.

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