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Special Connections® Credit Card Reviews


Special Connections Visa Signature credit card
4.4/5 overall rating
(3769 reviews)
Get the card that rewards you with up to 3% Cash Back1 in all your favorite categories!2
1 Cash Back applied as a statement credit.
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05/14/2021
Catrina W
Saint Louis, MO
Cardholder since 2009
05/14/2021
Megan Y
Littleton, CO
Cardholder since 2012
05/14/2021

Doing ok w/ special features.

Similar to other banks. Commerce closed the branch closest to me. I don't like that at all!! Why couldn't you at least leave an ATM @ 127th & Antioch?
Cindy O
Overland Park, KS
Cardholder since 2004
05/14/2021

Satisfied

I love the fact that you monitor my card for fraudulent activity and call to alert me. Please let me know how to get a free credit report
Donna S
O Fallon, MO
Cardholder since 2013
05/14/2021

Good Service but could be improved

I recently had a fraud charge on my account for nearly $9000. We have the card for more than ten years, and this was clearly outside of our spending pattern, but we received no notification. Further, the fraud department rep. was not initially very favorable towards believing it was a fraudulent charge. If this was my American Express, the service would have been much better.
Michael C
Champaign, IL
Cardholder since 2009
05/14/2021

Love card. Rewards instructions clear as mud.

Judith T
Saint Louis, MO
Cardholder since 2002
05/14/2021
Should I fail to make a timely payment, my interest rate goes up. However, after making many years of monthly payments on time, my interest rate has not been adjusted downwards to reflect my good record. That should be addressed.
Clark F
Blue Springs, MO
Cardholder since 1993
05/14/2021
Beverly T
Bartlett, IL
Cardholder since 2012
05/14/2021

customer service

Commerce, undoubtedly, has the worst customer service I have ever received from anyone. It starts with always being put on hold for at least 15 minutes, then it goes downhill from there.
B T
Leawood, KS
Cardholder since 2009
05/14/2021
I like the bank however I really wish you'd leave your political agenda to yourselves. Vert tempting to leave this bank
Barry S
Harrisburg, MO
Cardholder since 1986

Disclosures:

  1. A Cash Back redemption is applied as a statement credit. The statement credit will reduce your balance, but you are still required to make at least your minimum payment. Values for non-cash back redemption items such as merchandise, gift cards, and travel may vary. Visit commercebank.com/cashrewardsterms for full rewards program details.

  2. Please note that merchants self-select the category in which transactions will be listed and some merchants may be owned by other companies, therefore transactions may not be counted in the category you might expect. Purchases made using Near Field Communication (NFC), virtual wallets, or similar technology may not be eligible for bonus points. Offer cannot be combined with other promotional offers or World Elite MasterCard® points earned for travel and restaurants.

Use of Commerce Bank Credit Cardholder Ratings & Reviews: The credit-card ratings and card-specific reviews displayed on commercebank.com were submitted by verified Commerce Bancshares, Inc. (Commerce Bank) credit-card holding customers who voluntarily completed a customer satisfaction survey. The numerical/visual star ratings and corresponding feedback should not be considered or interpreted as the opinions and viewpoints of all Commerce Bank clients and are utilized for information-only and product-enhancement purposes. Ratings and reviews are specific to the credit-card product type displayed. Commerce Bank does not endorse or guarantee review submissions and assumes no liability for actions or decisions based solely on, or a combination of, utilizing these customer ratings and reviews as a definitive point of reference when deciding to apply for a Commerce Bank credit card. Product offerings, benefits and promotional offers may change over time and some submissions might not reflect the most-current offerings.

Prior to publishing all ratings, reviews and recommendations online at commercebank.com, comments and reviews were filtered for profanity; spelling errors are subject to correction. These surveys were sent in August and September 2019 using a 10-point scale, which has been converted to a 5-star scale, where 10-9 points = 5 stars; 8-7 points = 4 stars; 6-5 points = 3 stars; 4-3 points = 2 stars and 1-2 points = 1 star. Overall visual-star ratings adjacent to each credit card are an aggregated average of all ratings received.

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