Activate
Online Banking
Online Banking is a great way to manage your money on your own schedule. Activate your account today and start exploring a more convenient way to bank.
Online Banking is just a few clicks away — get started with a few simple steps.
- Click "Activate Online Banking"
- Read and accept the Terms and Conditions
- Complete the registration form
- Sign up for Bill Pay1 by selecting the option on the registration form
What do I need to activate Online Banking?
For a Commerce checking or savings account, you will need:
- The name(s) on your account
- Your account number
- Your Social Security number2
- Your mother's maiden name
- The amount and date of your last deposit
For a Commerce credit card, you will need:
- The name on your credit card
- Your credit card number
- Your Social Security number2
- Your Zip Code®
- Your credit card security number (consisting of three digits on the back side of the card near the signature box)
- Amount of your last payment
- If you have not yet made a payment to your credit card account, please enter 0.00
For a Commerce installment loan or home equity account, you will need:
- The name(s) on your account
- Your loan number
- Your Social Security number2
- Your Zip Code®
- Your next payment amount and due date
For a CommerceCare® Health Services Financing or Health Payment Plan, you will need:
- Your Account ID
- Your minimum payment amount and due date
- Your Social Security number2
- Your Zip Code®
Still need assistance?
Many of your questions can be answered by using the online “Help” feature within Online Banking registration. You can locate a “Help” link at the bottom of any Online Banking Registration page. (If you are using Online Banking through Quicken®, please contact the software provider.)
Learn more link opens in a new windowPrefer to talk to a person?
One of our Online Banking Customer Service agents is ready to answer your questions at 800-986-2265.
Representatives are available
Monday - Friday 8:00 a.m. – 8:00 p.m. (CT)
Saturday 8:00 a.m. – 4:00 p.m. during regular Business Days.
Monday - Friday 8:00 a.m. – 8:00 p.m. (CT)
Saturday 8:00 a.m. – 4:00 p.m. during regular Business Days.
(Representatives are not available during Federal Holidays.) Or you can ask your questions by sending a secure message from within the Online Banking platform. Let's talk call us today - link opens your phone app
Disclosures:
- Commerce checking account required. Please view Bill Pay Terms and Conditions for other requirements.
- If you do not have a Social Security Number or Tax Identification Number (TIN), you may activate Online Banking with a valid passport number or Matricula Consular from Mexico.
To send an email that contains confidential information, please visit the Secure Message Center where there are additional instructions about whether to use Secure Email or Online Banking messaging.
