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4.5/5 overall rating
(2295 reviews)
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11/15/2024

inability to process payments on card

Several times in the last year I have made a payment to the card balance and a statement appeared that the payment could not be processed. Two days later I made payment which was made successfully but payment was processed twice. I now have a credit balance on my account.
Donald S
Earlville, IL
Cardholder since 2009
11/15/2024

Convenient

Very good card. No hidden fees. The website is very easy to navigate
Susan F
Odessa, TX
Cardholder since 2022
11/15/2024
James F
Liberty, MO
Cardholder since 1997
11/15/2024

Very Happy With My Card

I enjoy all of the features that Commerce offers.
Joyce D
Saint Louis, MO
Cardholder since 1991
11/15/2024

Commerce bank has been good to me and I love the branch ( people) at m

Keep up the good work
Duane
Independence, MO
Cardholder since 2023
11/15/2024

Easy to access accounts

Ignacio O
Rockford, IL
Cardholder since 2012
11/15/2024
Jennifer
Blue Springs, MO
Cardholder since 2024
11/15/2024
Shirley
Saint Peters, MO
Cardholder since 2024
11/15/2024

special connections credit card advantaged

Rewards options are very good.
Sarah
Kansas City, MO
Cardholder since 2022
11/15/2024
Milton J
Wichita, KS
Cardholder since 2017

Disclosures:

Use of Commerce Bank Credit Cardholder Ratings & Reviews: The credit-card ratings and card-specific reviews displayed on commercebank.com were submitted by verified Commerce Bancshares, Inc. (Commerce Bank) credit-card holding customers who voluntarily completed a customer satisfaction survey. The numerical/visual star ratings and corresponding feedback should not be considered or interpreted as the opinions and viewpoints of all Commerce Bank clients and are utilized for information-only and product-enhancement purposes. Ratings and reviews are specific to the credit-card product type displayed. Commerce Bank does not endorse or guarantee review submissions and assumes no liability for actions or decisions based solely on, or a combination of, utilizing these customer ratings and reviews as a definitive point of reference when deciding to apply for a Commerce Bank credit card. Product offerings, benefits and promotional offers may change over time and some submissions might not reflect the most-current offerings.

Prior to publishing all ratings, reviews and recommendations online at commercebank.com, comments and reviews were filtered for profanity; spelling errors are subject to correction. These surveys were sent in October and November 2024 using a 10-point scale, which has been converted to a 5-star scale, where 10-9 points = 5 stars; 8-7 points = 4 stars; 6-5 points = 3 stars; 4-3 points = 2 stars and 1-2 points = 1 star. Overall visual-star ratings adjacent to each credit card are an aggregated average of all ratings received.

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