KC Royals™ Mastercard® Reviews
4.3/5 overall rating
(919 reviews)
Get access to game-day experiences, exclusive ticket discounts and special events – all while earning up to 3X points with the KC Royals™ Mastercard®.
09/18/2020
I feel MasterCard failed me when I needed help getting my money back
A mistake was made in a hotel booking last year, and Mc failed me in getting over 150$ back. Very disappointed. Not right.
MARILYN A
SPRINGFIELD, MO
Cardholder since 1996
05/15/2021
Service Unsurpassed
Over twenty years of the best service ever in a credit card. Security is top notch. They know their customers and really have customer service as goal number one.
Ronald J
Norwalk, IA
Cardholder since 1996
05/15/2021
very pleased with the service.
Carole N
Mckinney, TX
Cardholder since 1996
05/14/2021
Nothing very special about this card.
You extend smaller credit limits than my other cards. Therefore I don't use your cards much. Things are much more expensive these days making your cards unusable in some cases. Kind of puzzling when I see other customers with the same card that have less income and lower credit scores than mine with higher limits. Oh well I'll just keep using Citibank and chase for those larger purchases.
H H
Bolivar, MO
Cardholder since 2016
05/14/2021
Good simple a d convenient to be able to use on my Commerce app.
Bryan R
Columbia, MO
Cardholder since 2016
05/14/2021
I like the idea that I can receive rewards for using the card/the statements are clear and easy to understand/it's good to be able to see a credit rating with each statement.
Marion C
Lees Summit, MO
Cardholder since 1996
05/14/2021
I'm extremely satisfied with my Royals rewards card
I got my Royals card when I filled out an application at Kauffman Stadium to receive a free baseball. Ever since then I have been extremely satisfied with the service
Marc M
Raymore, MO
Cardholder since 1996
05/14/2021
Easy to take
I am always happy with the use of my card, rewards and customer service. Excellent
Paulette E
New England, ND
Cardholder since 2003
05/14/2021
Great bank
All people I have dealt with have been very thorough and nice. Only disappointment I have is that they chose to close the inside of their Banks and you can't really get anything done inside.
Teresa W
Kansas City, MO
Cardholder since 2017
05/14/2021
Lisa P
Leavenworth, KS
Cardholder since 2009
05/14/2021
Easy tracking
The activity on the card is very easy to monitor.
Ray S
Lees Summit, MO
Cardholder since 2007
Disclosures:
Use of Commerce Bank Credit Cardholder Ratings & Reviews: The credit card ratings and card-specific reviews displayed on commercebank.com were submitted by verified Commerce Bancshares, Inc. (Commerce Bank) credit-card holding customers who voluntarily completed a customer satisfaction survey. The numerical/visual star ratings and corresponding feedback should not be considered or interpreted as the opinions and viewpoints of all Commerce Bank clients and are utilized for information-only and product-enhancement purposes. Ratings and reviews are specific to the credit-card product type displayed. Commerce Bank does not endorse or guarantee review submissions and assumes no liability for actions or decisions based solely on, or a combination of, utilizing these customer ratings and reviews as a definitive point of reference when deciding to apply for a Commerce Bank credit card. Product offerings, benefits and promotional offers may change over time and some submissions might not reflect the most-current offerings.
Prior to publishing all ratings, reviews and recommendations online at commercebank.com, comments and reviews were filtered for profanity; spelling errors are subject to correction. These surveys were sent in August and September 2019 using a 10-point scale, which has been converted to a 5-star scale, where 10-9 points = 5 stars; 8-7 points = 4 stars; 6-5 points = 3 stars; 4-3 points = 2 stars and 1-2 points = 1 star. Overall visual-star ratings adjacent to each credit card are an aggregated average of all ratings received.
