Special Connections® Credit Card Reviews
4.4/5 overall rating
(3769 reviews)
Get the card that rewards you with up to 3% Cash Back1 in all your favorite categories!2
1 Cash Back applied as a statement credit.
09/15/2021
satisfied customer
I have no problems with this card. I would like one of the options with the rewards to be able to be added to our account.
Lois
Lees Summit, MO
Cardholder since 1999
09/16/2021
We have dual credit debit card
Merchants get confused unless we specifically tell them debit or credit
Angela B
Pleasant Hill, MO
Cardholder since 1987
09/16/2021
Margaret
Saint Louis, MO
Cardholder since 1985
09/16/2021
Gloria
El Dorado, KS
Cardholder since 1996
09/16/2021
Richard
Wichita, KS
Cardholder since 2007
09/16/2021
Things aew changingn too fast
You won't believe how much trouble I Had with this. Finally has a group withy me and hopefully it is completed okay. It took me a month to get the form completed. PLEEAASSEEEEEE can't we go back to more simple things. I am 69 and this new garbage is hard for me a 20 year + computer operator.
Mary A
Huntsville, AL
Cardholder since 1991
09/16/2021
good overall
customer support reps helpful
Phyllis
West Plains, MO
Cardholder since 1977
09/16/2021
Bad Dispute Process
We are extremely disappointed with Commerce Bank (CB) regarding a recent credit card dispute. We ran into an unscrupulous web site that billed us for a subscription that was not requested. On our first call to the CB Dispute Center our request to kill the card was ignored and we were charged a 2nd monthly charge by CB inaction. The last time I had a credit card billing dispute was several years ago, at that time the dispute was resolved in 2 weeks and they were a pleasure to deal with. This time with the CB Dispute Center my dispute was drug out to 4 billing cycles and they seemed to take the merchants point of view. Several of my roadblocks to addressing the merchant for resolution were never addressed ' my viewpoint appears to be ignored.
The issue with poor service on the CB Credit Card led me to get a Citi Bank Credit card and to transfer my 6k per month spending to them. We are questioning the worth of CB in our life.
Franklin
Wichita, KS
Cardholder since 2007
09/16/2021
Annual statements very helpful; Use Rewards toward balance on my card
Really like the annual statement summary. Also like the rewards where I can redeem against the balance due.
Joyce
Lawrence, KS
Cardholder since 1992
09/16/2021
Satisfaction
I use it with confidence and love the rewards ð
Renee
Bloomington, IL
Cardholder since 2003
09/16/2021
Great credit card
George
Normal, IL
Cardholder since 1995
Disclosures:
- A Cash Back redemption is applied as a statement credit. The statement credit will reduce your balance, but you are still required to make at least your minimum payment. Values for non-cash back redemption items such as merchandise, gift cards, and travel may vary. Visit commercebank.com/cashrewardsterms for full rewards program details.
- Please note that merchants self-select the category in which transactions will be listed and some merchants may be owned by other companies, therefore transactions may not be counted in the category you might expect. Purchases made using Near Field Communication (NFC), virtual wallets, or similar technology may not be eligible for bonus points. Offer cannot be combined with other promotional offers or World Elite MasterCard® points earned for travel and restaurants.
Use of Commerce Bank Credit Cardholder Ratings & Reviews: The credit-card ratings and card-specific reviews displayed on commercebank.com were submitted by verified Commerce Bancshares, Inc. (Commerce Bank) credit-card holding customers who voluntarily completed a customer satisfaction survey. The numerical/visual star ratings and corresponding feedback should not be considered or interpreted as the opinions and viewpoints of all Commerce Bank clients and are utilized for information-only and product-enhancement purposes. Ratings and reviews are specific to the credit-card product type displayed. Commerce Bank does not endorse or guarantee review submissions and assumes no liability for actions or decisions based solely on, or a combination of, utilizing these customer ratings and reviews as a definitive point of reference when deciding to apply for a Commerce Bank credit card. Product offerings, benefits and promotional offers may change over time and some submissions might not reflect the most-current offerings.
Prior to publishing all ratings, reviews and recommendations online at commercebank.com, comments and reviews were filtered for profanity; spelling errors are subject to correction. These surveys were sent in August and September 2019 using a 10-point scale, which has been converted to a 5-star scale, where 10-9 points = 5 stars; 8-7 points = 4 stars; 6-5 points = 3 stars; 4-3 points = 2 stars and 1-2 points = 1 star. Overall visual-star ratings adjacent to each credit card are an aggregated average of all ratings received.
