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Special Connections® Credit Card Reviews


Special Connections Visa Signature credit card
4.4/5 overall rating
(3769 reviews)
Get the card that rewards you with up to 3% Cash Back1 in all your favorite categories!2
1 Cash Back applied as a statement credit.
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09/15/2021

Happy with my credit card

I have had your card for many years. I like getting points for purchases that I can turn into cash. I like I can review my purchases before statement time. I wish you would give more points for everyday purchases for things like gas and groceries.
Jeanette
Saint Louis, MO
Cardholder since 1986
09/15/2021

Great features and accepted at most all vendors

Joyce
Ballwin, MO
Cardholder since 2004
09/15/2021

Rewards feature

Rewards are not as competitive as other credit card companies and the rollover period is not long enough.
Rose
Saint Louis, MO
Cardholder since 1996
09/14/2021

Always available !

Always available to help me. You catch the fraud before I do. Very satisfied !
Larry
Festus, MO
Cardholder since 1985
09/14/2021

Tap and pay

It’s very upsetting you don’t have tap and pay feature available for the credit cards when you do for the debit cards and other companies do for credit cards, especially during a covid pandemic.
Michel
Kansas City, MO
Cardholder since 2004
09/14/2021
Jeffrey
Joplin, MO
Cardholder since 1986
09/14/2021
Nancy
Le Roy, IL
Cardholder since 2003
09/14/2021

Terrible customer service

I limit use of this card due to a terrible experience with customer service. I've spent hours on hold trying to resolve fraudulent charges just to be told I have to talk to someone else then be put on hold again. Not sure what you need to do to fix this but Discover card has it figured out. I've had fraudulent charges many times with them and never spent more than a few minutes on hold and my issue was resolved in days not months. It pains me to leave this review because I've been a commerce bank customer most of my life.
Randon
Boonville, MO
Cardholder since 2007
09/14/2021

Great Card

Lynn
Glasgow, KY
Cardholder since 1999
09/14/2021

have not had any problems with my credit card-

Linda
Big Sandy, TX
Cardholder since 1969
Disclosures:
  1. A Cash Back redemption is applied as a statement credit. The statement credit will reduce your balance, but you are still required to make at least your minimum payment. Values for non-cash back redemption items such as merchandise, gift cards, and travel may vary. Visit commercebank.com/cashrewardsterms for full rewards program details.

  2. Please note that merchants self-select the category in which transactions will be listed and some merchants may be owned by other companies, therefore transactions may not be counted in the category you might expect. Purchases made using Near Field Communication (NFC), virtual wallets, or similar technology may not be eligible for bonus points. Offer cannot be combined with other promotional offers or World Elite MasterCard® points earned for travel and restaurants.

Use of Commerce Bank Credit Cardholder Ratings & Reviews: The credit-card ratings and card-specific reviews displayed on commercebank.com were submitted by verified Commerce Bancshares, Inc. (Commerce Bank) credit-card holding customers who voluntarily completed a customer satisfaction survey. The numerical/visual star ratings and corresponding feedback should not be considered or interpreted as the opinions and viewpoints of all Commerce Bank clients and are utilized for information-only and product-enhancement purposes. Ratings and reviews are specific to the credit-card product type displayed. Commerce Bank does not endorse or guarantee review submissions and assumes no liability for actions or decisions based solely on, or a combination of, utilizing these customer ratings and reviews as a definitive point of reference when deciding to apply for a Commerce Bank credit card. Product offerings, benefits and promotional offers may change over time and some submissions might not reflect the most-current offerings.

Prior to publishing all ratings, reviews and recommendations online at commercebank.com, comments and reviews were filtered for profanity; spelling errors are subject to correction. These surveys were sent in August and September 2019 using a 10-point scale, which has been converted to a 5-star scale, where 10-9 points = 5 stars; 8-7 points = 4 stars; 6-5 points = 3 stars; 4-3 points = 2 stars and 1-2 points = 1 star. Overall visual-star ratings adjacent to each credit card are an aggregated average of all ratings received.

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