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Special Connections® Credit Card Reviews


Special Connections Visa Signature credit card
4.4/5 overall rating
(3769 reviews)
Get the card that rewards you with up to 3% Cash Back1 in all your favorite categories!2
1 Cash Back applied as a statement credit.
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07/19/2023

Great card terrible customer support

I love my card and all of its features, which is why I keep it despite the massive hassle that comes with trying to get ahold of customer service. As long as I don’t need to change anything I’m good. It’s a nightmare trying to reach customer service every time.
Lisa F
Jacksonville, FL
Cardholder since 2011
07/19/2023
Happy with my card!!
Adrienne P
Saint Louis, MO
Cardholder since 2013
07/19/2023

I am very satisfied with the bank's service and features,

My only problem has been a difficulty in accessing the rewards program web site to identify what is available and choose from possible rewards.
Norman H
Bloomington, IL
Cardholder since 2010
07/19/2023
John M
Saint Charles, MO
Cardholder since 2014
07/19/2023
Horacio F
Tulsa, OK
Cardholder since 2013
07/19/2023

A very Good Experience

We use this card for auto payments for recurring charges and internet purchases, It isolates exposure to a single credit card. We like that and appreciate this.
John H
Chesterfield, MO
Cardholder since 2014
07/19/2023
James R
Saint Louis, MO
Cardholder since 1994
07/19/2023

Hot Garbage

I have had this card for almost 10 years and yet I have never been offered a limit increase. The features available in your online banking site are on par with most other banks. However, your iOS mobile app has not worked for me for months unless I switch to cellular data, your website is slow at best, and I none of your "fixes" have changed this over that time. I will not close this card because of its age, but I am not longer going to use it.
Adam S
Bartlett, IL
Cardholder since 2015
07/19/2023
Michael S
Ellsworth, KS
Cardholder since 2015
07/19/2023
Susan O
Hazelwood, MO
Cardholder since 2007
Disclosures:
  1. A Cash Back redemption is applied as a statement credit. The statement credit will reduce your balance, but you are still required to make at least your minimum payment. Values for non-cash back redemption items such as merchandise, gift cards, and travel may vary. Visit commercebank.com/cashrewardsterms for full rewards program details.

  2. Please note that merchants self-select the category in which transactions will be listed and some merchants may be owned by other companies, therefore transactions may not be counted in the category you might expect. Purchases made using Near Field Communication (NFC), virtual wallets, or similar technology may not be eligible for bonus points. Offer cannot be combined with other promotional offers or World Elite MasterCard® points earned for travel and restaurants.

Use of Commerce Bank Credit Cardholder Ratings & Reviews: The credit-card ratings and card-specific reviews displayed on commercebank.com were submitted by verified Commerce Bancshares, Inc. (Commerce Bank) credit-card holding customers who voluntarily completed a customer satisfaction survey. The numerical/visual star ratings and corresponding feedback should not be considered or interpreted as the opinions and viewpoints of all Commerce Bank clients and are utilized for information-only and product-enhancement purposes. Ratings and reviews are specific to the credit-card product type displayed. Commerce Bank does not endorse or guarantee review submissions and assumes no liability for actions or decisions based solely on, or a combination of, utilizing these customer ratings and reviews as a definitive point of reference when deciding to apply for a Commerce Bank credit card. Product offerings, benefits and promotional offers may change over time and some submissions might not reflect the most-current offerings.

Prior to publishing all ratings, reviews and recommendations online at commercebank.com, comments and reviews were filtered for profanity; spelling errors are subject to correction. These surveys were sent in August and September 2019 using a 10-point scale, which has been converted to a 5-star scale, where 10-9 points = 5 stars; 8-7 points = 4 stars; 6-5 points = 3 stars; 4-3 points = 2 stars and 1-2 points = 1 star. Overall visual-star ratings adjacent to each credit card are an aggregated average of all ratings received.

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