07/27/2023
Interest accrual is very confusing
We were on a trip and used this card to get a cash advance, realizing we would pay a service fee. This was the only charge on the card for the month. We transferred money to pay off the balance as soon as we got home, before the statement arrived. When the statement did arrive, it had an interest charge on it! Customer service told me that interest accrues daily on cash advances, but if we had waited until we got the statement, there would have been no interest charge. They removed the interest charge, but the way this works is totally confusing.
B W
Maryland Heights, MO
Cardholder since 1998