KC Royals™ Mastercard® Reviews
4.3/5 overall rating
(919 reviews)
Get access to game-day experiences, exclusive ticket discounts and special events – all while earning up to 3X points with the KC Royals™ Mastercard®.
05/15/2021
Great Card
no problems
Allan H
Garnett, KS
Cardholder since 2000
07/19/2023
Debit option results in many declines
I already have a debit card with Commerce. I want this to be a credit card. But since it has a debit option which I do not use it gets declined alot. Which is embarrassing. I've tried to get it fixed several times even visiting branch location and yet it still gets declined for 'wrong pin' when I have no Pin.
Teresa B
Kansas City, MO
Cardholder since 2018
07/19/2023
mastercard
Sometimes my card works sometimes no it doesnt ---Dont know if its store machine or the card but I feel sometimes stupid like I am trying to use a stolen card or something --I belive I am to get a new one soon as my will be expired in 10/23
Kathleen M
Independence, MO
Cardholder since 1995
07/19/2023
Eric M
Springfield, MO
Cardholder since 1999
07/19/2023
James E
Columbia, MO
Cardholder since 1998
07/19/2023
Adequate for my needs!
I’m a simple person with simple needs and little need for all the bells and whistles. It adds confusion to my life with always something new and better. Don’t adapt well to multiple changes at this stage of my life.
Betty S
Wamego, KS
Cardholder since 1996
07/19/2023
Can not ever read CC numbers due to stupid graphics on card.
Kelsey G
Springfield, MO
Cardholder since 1996
07/19/2023
Great customer service
They always take care of me, answer to my needs and alert me of any unusual activity.
Theodore V
Shawnee, KS
Cardholder since 1996
07/18/2023
Rewards should not expire
This card is user-friendly and customer services staff are helpful. I tend to use this card less now that I realized that the rewards points expire. I lost a LOT of points because I was not monitoring the account closely. I will use this card for incidentals, but not for recurring or large purchases. I prefer to use cards with non-expiring points for those big items.
Jennifer P
Prairie Village, KS
Cardholder since 2015
07/18/2023
Tap to pay function would be very nice
Cameron T
Saint Joseph, MO
Cardholder since 2022
04/06/2022
Interest Rate
I am paying off my Commerce MC. I called CS and they were not able to lower my interest rate over the phone. I consider that poor CS and no longer want to have a Commerce card.
Kimberly A
Overland Park, KS
Cardholder since 2015
Disclosures:
Use of Commerce Bank Credit Cardholder Ratings & Reviews: The credit card ratings and card-specific reviews displayed on commercebank.com were submitted by verified Commerce Bancshares, Inc. (Commerce Bank) credit-card holding customers who voluntarily completed a customer satisfaction survey. The numerical/visual star ratings and corresponding feedback should not be considered or interpreted as the opinions and viewpoints of all Commerce Bank clients and are utilized for information-only and product-enhancement purposes. Ratings and reviews are specific to the credit-card product type displayed. Commerce Bank does not endorse or guarantee review submissions and assumes no liability for actions or decisions based solely on, or a combination of, utilizing these customer ratings and reviews as a definitive point of reference when deciding to apply for a Commerce Bank credit card. Product offerings, benefits and promotional offers may change over time and some submissions might not reflect the most-current offerings.
Prior to publishing all ratings, reviews and recommendations online at commercebank.com, comments and reviews were filtered for profanity; spelling errors are subject to correction. These surveys were sent in August and September 2019 using a 10-point scale, which has been converted to a 5-star scale, where 10-9 points = 5 stars; 8-7 points = 4 stars; 6-5 points = 3 stars; 4-3 points = 2 stars and 1-2 points = 1 star. Overall visual-star ratings adjacent to each credit card are an aggregated average of all ratings received.
