KC Royals™ Mastercard® Reviews
4.4/5 overall rating
(100 reviews)
Get access to game-day experiences, exclusive ticket discounts and special events – all while earning up to 3X points with the KC Royals™ Mastercard®.
10/31/2024
Commerce and Kansas City Royals
If you are a Kansas City Royals fan, this is the card for you! Redeem your rewards for a full Royals game day experience dream come true. I'm an actual customer and have used my rewards two years in a row to throw out an Honorary and Ceremonial First Pitch. Next year, amazing seats at a game, game day experience, maybe an autograph from one of my favorite players? Their customer service is amazing. I don't use just one Commerce location, I use several. They are always super nice, fast, and friendly and are able to handle any thing I throw at them. Commerce Rewards Credit Card is a home run in my wallet.
Thomas S
Kansas City, MO
Cardholder since 2023
11/01/2024
Shirley C
Columbia, MO
Cardholder since 1995
10/31/2024
Rhonda M
Republic, MO
Cardholder since 2017
10/31/2024
Waiting for a new card
I called about getting a card with a new expiration date since my card expired in August. I called about 2 weeks ago, and I still haven't received a new card with a new expiration date.
Seth P
Bonner Springs, KS
Cardholder since 2009
10/31/2024
Extremely satisfied
I have had this card for at least 25 years and during that time have never had any problems. Their security has identified threats on a number of occasions and has always taken care of them before any harm was done. I have very limited computer skills, so I greatly appreciate the fact that there is always a live person that I can contact that will assist me in dealing with ant problem or question I have. Absolutely superb customer service in every aspect.
Michael T
Lincoln, NE
Cardholder since 2001
10/31/2024
I have been with Commerce Bank for a long time. I love your services and customer service, I just wish you would lower the interest rates on my 2 credit cards with you. I have never been late or missed a payment.
Tina F
Overland Park, KS
Cardholder since 2015
10/31/2024
rewards
love being able to redeem rewards for Royals tickets and parking pass's
Matthew B
Kansas City, MO
Cardholder since 2003
10/31/2024
Kansas,City Royals Master Card
Always been impressed with the professional, courteous, knowledgeable customer service agents. Like the benifits, flexibly, convenient that card delivered
Ricky M
Kansas City, MO
Cardholder since 2018
10/31/2024
Sherry A
Humansville, MO
Cardholder since 2016
10/31/2024
0% and other purchases
I had a balance transfer at 0% which was paid off in the allotted time, but there were other charges that were made with on the same credit card and there interest charges added to my credit card. I would call customer service and have to get them credited, but they kept charging me. I had one representative that said commerce bank cc can't differentiate the new charges form the 0% transfer. My amounts were small, so it was easy for me to keep track of.
Shelly S
Kingsville, MO
Cardholder since 1996
10/31/2024
James E
Columbia, MO
Cardholder since 1998
Disclosures:
Use of Commerce Bank Credit Cardholder Ratings & Reviews: The credit card ratings and card-specific reviews displayed on commercebank.com were submitted by verified Commerce Bancshares, Inc. (Commerce Bank) credit-card holding customers who voluntarily completed a customer satisfaction survey. The numerical/visual star ratings and corresponding feedback should not be considered or interpreted as the opinions and viewpoints of all Commerce Bank clients and are utilized for information-only and product-enhancement purposes. Ratings and reviews are specific to the credit-card product type displayed. Commerce Bank does not endorse or guarantee review submissions and assumes no liability for actions or decisions based solely on, or a combination of, utilizing these customer ratings and reviews as a definitive point of reference when deciding to apply for a Commerce Bank credit card. Product offerings, benefits and promotional offers may change over time and some submissions might not reflect the most-current offerings.
Prior to publishing all ratings, reviews and recommendations online at commercebank.com, comments and reviews were filtered for profanity; spelling errors are subject to correction. These surveys were sent in October and November 2024 using a 10-point scale, which has been converted to a 5-star scale, where 10-9 points = 5 stars; 8-7 points = 4 stars; 6-5 points = 3 stars; 4-3 points = 2 stars and 1-2 points = 1 star. Overall visual-star ratings adjacent to each credit card are an aggregated average of all ratings received.
