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KC Royals™ Mastercard® Reviews


KC Royals credit card
4.3/5 overall rating
(919 reviews)
Get access to game-day experiences, exclusive ticket discounts and special events – all while earning up to 3X points with the KC Royals™ Mastercard®.
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07/20/2023

Not great

It takes to post charges and payments. It is confusing as a charge will show up charged and as pending. My limit is the lowest of all my credit cards even though I pay everything off every month and have an excellent credit rating. You miss out on larger purchases.
Victoria L
Kansas City, MO
Cardholder since 2013
07/20/2023

Real Commerce Employees Are Great

Trying to get a simple answer, to a simple question during non-workday hours from at first an insulting young man and then a downright rude non-English-speaking supervisor, was impossible and frustrating. Had to wait for business hours and contact with competent, polite, regular Commerce Bank employees to get answers and respect.
Mary V
Braintree, MA
Cardholder since 2008
07/20/2023
interest rate extremely high. considering cancelling account
Norman C
Kansas City, KS
Cardholder since 2006
07/20/2023
Gloria P
Grandview, MO
Cardholder since 2017
07/20/2023

Rewards are not good

Not impressed with the rewards. They generate too slowly for the amount of money I have spent on the card. I've seen other cards with much better rewards. Also the interest rate is high.
Joshua Y
Lansing, MI
Cardholder since 2016
07/20/2023

Rewards stink for the true value

Royals tickets have became so cheap and I have to use more reward points each year. I have switched to another card for better benefits
Gordon G
Grain Valley, MO
Cardholder since 2018
07/20/2023
Mable B
Lees Summit, MO
Cardholder since 2019
07/20/2023

PAID MY BALANCE

So I paid my balance and went to use my card in June and realized the card was expired. I called Commerce Bank and found out my credit card account was closed. It has been a month since I called and still haven't received my new card nor any explanation why my card was closed.
Christine M
Kansas City, MO
Cardholder since 2019
07/20/2023
Sandra B
Independence, MO
Cardholder since 2021
07/20/2023

Like An Old Friend

I've had my Commerce Bank Royal's card for a long time now and I couldn't be more pleased. It's like an old friend.
Gary E
Shawnee, KS
Cardholder since 1995

Disclosures:

Use of Commerce Bank Credit Cardholder Ratings & Reviews: The credit card ratings and card-specific reviews displayed on commercebank.com were submitted by verified Commerce Bancshares, Inc. (Commerce Bank) credit-card holding customers who voluntarily completed a customer satisfaction survey. The numerical/visual star ratings and corresponding feedback should not be considered or interpreted as the opinions and viewpoints of all Commerce Bank clients and are utilized for information-only and product-enhancement purposes. Ratings and reviews are specific to the credit-card product type displayed. Commerce Bank does not endorse or guarantee review submissions and assumes no liability for actions or decisions based solely on, or a combination of, utilizing these customer ratings and reviews as a definitive point of reference when deciding to apply for a Commerce Bank credit card. Product offerings, benefits and promotional offers may change over time and some submissions might not reflect the most-current offerings.

Prior to publishing all ratings, reviews and recommendations online at commercebank.com, comments and reviews were filtered for profanity; spelling errors are subject to correction. These surveys were sent in August and September 2019 using a 10-point scale, which has been converted to a 5-star scale, where 10-9 points = 5 stars; 8-7 points = 4 stars; 6-5 points = 3 stars; 4-3 points = 2 stars and 1-2 points = 1 star. Overall visual-star ratings adjacent to each credit card are an aggregated average of all ratings received.

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