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KC Royals™ Mastercard® Reviews


KC Royals credit card
4.3/5 overall rating
(919 reviews)
Get access to game-day experiences, exclusive ticket discounts and special events – all while earning up to 3X points with the KC Royals™ Mastercard®.
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07/27/2023

my needs are taken care of.

It satisfies all my needs.
Danny D
Barnhart, MO
Cardholder since 2011
07/27/2023

Awesome service investigating a mistake on my account.

Shirley C
Columbia, MO
Cardholder since 1995
07/27/2023
Like that I have the option to pay in person at the bank. This still gives that personal interaction with bank personnel.
Wanda K
Kansas City, MO
Cardholder since 2008
07/27/2023
Barry V
Kansas City, MO
Cardholder since 2015
07/27/2023

Have had this card for years

Always great service, has benefits I was unaware of.
Shirley C
Mission, KS
Cardholder since 2009
07/27/2023

It's my lowest APR, but my lowest credit limit.

I'd use it more if the credit limit was higher and if the rewards were actually exciting. The Royals rewards are nothing—the gift cards are at least a little something. The customer service I recently experienced when I had fraud on my card from the fraud department was less than great. I didn't feel like I knew what was going to happen next, and the guy was kind of unprofessional getting me off the phone. I didn't feel confident about the interaction.
Dana H
Kansas City, MO
Cardholder since 2016
07/27/2023
Tammy S
Kansas City, MO
Cardholder since 2016
07/27/2023

I like having a credit card that is offered from my bank.

Not all vendors automatically run your chargers as a Mastercard Credit.
Wesley S
Kansas City, MO
Cardholder since 2021
07/27/2023
I’m very satisfied with my card. I use it like a debit card. Only have one other and use it as a back up.
Sharon M
Independence, MO
Cardholder since 1995
07/27/2023

Satisfied with all the benefits

Excellent service
Robert J
Saint Louis, MO
Cardholder since 1981

Disclosures:

Use of Commerce Bank Credit Cardholder Ratings & Reviews: The credit card ratings and card-specific reviews displayed on commercebank.com were submitted by verified Commerce Bancshares, Inc. (Commerce Bank) credit-card holding customers who voluntarily completed a customer satisfaction survey. The numerical/visual star ratings and corresponding feedback should not be considered or interpreted as the opinions and viewpoints of all Commerce Bank clients and are utilized for information-only and product-enhancement purposes. Ratings and reviews are specific to the credit-card product type displayed. Commerce Bank does not endorse or guarantee review submissions and assumes no liability for actions or decisions based solely on, or a combination of, utilizing these customer ratings and reviews as a definitive point of reference when deciding to apply for a Commerce Bank credit card. Product offerings, benefits and promotional offers may change over time and some submissions might not reflect the most-current offerings.

Prior to publishing all ratings, reviews and recommendations online at commercebank.com, comments and reviews were filtered for profanity; spelling errors are subject to correction. These surveys were sent in August and September 2019 using a 10-point scale, which has been converted to a 5-star scale, where 10-9 points = 5 stars; 8-7 points = 4 stars; 6-5 points = 3 stars; 4-3 points = 2 stars and 1-2 points = 1 star. Overall visual-star ratings adjacent to each credit card are an aggregated average of all ratings received.

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