KC Royals™ Mastercard® Reviews
4.3/5 overall rating
(919 reviews)
Get access to game-day experiences, exclusive ticket discounts and special events – all while earning up to 3X points with the KC Royals™ Mastercard®.
09/19/2020
I love the end of year summary.
TRUDY W
WICHITA, KS
Cardholder since 1995
09/17/2020
DIANE H
KANSAS CITY, KS
Cardholder since 2015
09/17/2020
Horrible
(This comment, or a portion of this comment, will not be displayed due to its inappropriate nature.) I paid off most of my card prior to a move. We tried for over a month to get the paid off funds freed on card. We had to do emergency spending repeatedly on other card because Commerce ADMITTED to their error and refused to fix it. Customer service reps were all super nice. But they had no power. Neither did the managers we spoke to. Just horrible. We've been with Bank of America over 20 years and NEVER had trouble. Get your ******* **** together.
MARK H
LAWRENCE, KS
Cardholder since 2007
09/17/2020
I have good association with Commerce bank credit card! Everyone has been very helpful!
JOHN G
MILLER, MO
Cardholder since 1989
09/17/2020
It's ok
Everyone wants their website to be fancy. For me, there is too much stuff on there I never use. I want to see my activity, know when my payment is due, and pay my bill. This is the only card I'm unable to set up auto pay from a non-Commerce account. I just don't care about all the crap that makes it difficult for me to get to the basics.
GLENDA M
COLUMBIA, MO
Cardholder since 2009
09/17/2020
MICHAEL H
KANSAS CITY, MO
Cardholder since 1995
09/17/2020
Love the security & account alerts
love to get the points to redeem on Royals tickets
GARY Y
OLATHE, KS
Cardholder since 1995
09/17/2020
things work ok with the card
THOMAS V
LINCOLN, NE
Cardholder since 1995
09/17/2020
STEPHEN B
OLATHE, KS
Cardholder since 2016
09/17/2020
Easy to use and cash in rewards.
WILLIAM D
LEES SUMMIT, MO
Cardholder since 2011
09/17/2020
We get a lot of compliments on the card when paying.
Overall we are very satisfied with the card and services. I believe we have had this card for approx. 32 years and no problems.
TIM L
LENEXA, KS
Cardholder since 1996
Disclosures:
Use of Commerce Bank Credit Cardholder Ratings & Reviews: The credit card ratings and card-specific reviews displayed on commercebank.com were submitted by verified Commerce Bancshares, Inc. (Commerce Bank) credit-card holding customers who voluntarily completed a customer satisfaction survey. The numerical/visual star ratings and corresponding feedback should not be considered or interpreted as the opinions and viewpoints of all Commerce Bank clients and are utilized for information-only and product-enhancement purposes. Ratings and reviews are specific to the credit-card product type displayed. Commerce Bank does not endorse or guarantee review submissions and assumes no liability for actions or decisions based solely on, or a combination of, utilizing these customer ratings and reviews as a definitive point of reference when deciding to apply for a Commerce Bank credit card. Product offerings, benefits and promotional offers may change over time and some submissions might not reflect the most-current offerings.
Prior to publishing all ratings, reviews and recommendations online at commercebank.com, comments and reviews were filtered for profanity; spelling errors are subject to correction. These surveys were sent in August and September 2019 using a 10-point scale, which has been converted to a 5-star scale, where 10-9 points = 5 stars; 8-7 points = 4 stars; 6-5 points = 3 stars; 4-3 points = 2 stars and 1-2 points = 1 star. Overall visual-star ratings adjacent to each credit card are an aggregated average of all ratings received.
